Scam Attack

Warning: Scam Phishing Attack targeting Internet Centre email customers

The following email has been received by many of our customers recently. This is not from the Internet Centre and should be deleted immediately. If you have replied to it, you should change your email password immediately. To do so, go to: and log in with your email address and current password. For more
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No Phishing

How to prevent Phishing Attacks

“Phishing” is the sending of emails which purport to be from someone other than the sender, in an attempt to get you to give up sensitive information such as username/password combinations, banking information, SIN numbers, etc. Some of them are very sophisticated, and they use a number of techniques to try to fool you, including
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Fort McMurray Relief

We are pleased to announce that The Internet Centre has not billed our Ft. McMurray customers for the month of June, in order to provide relief for the month of May during which time our customers were required to evacuate their homes and businesses. The Internet Centre has also donated money to The Rebel to
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Important: Phishing email targeting Incentre customers

A phishing email has emerged that is targeting our customers specifically. The goal of a phishing email is to draw information – names, email addresses, passwords, etc – from users. In this case, someone has created a false webpage that looks similar to our webmail login. If a user attempts to log in, the perpetrator will keep
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Server maintenance

Important: Maintenance on June 17, 2015 (01:00 to 05:00 MDT)

In the early morning of Wednesday, June 17, 2015, Telus have scheduled maintenance work on some of their network infrastructure components through which much of our traffic passes. This means that many of our customers will lose connectivity for some time during that period. The “Outage per Circuit” is the actual time that a particular
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Scheduled outage

Scheduled Outage affecting many Internet Centre customers

Telus have a scheduled maintenance window detailed below which will affect many of the Internet Centre’s customers. Circuits which carry ADSL traffic and most of our fibre traffic into our network core will be affected, as will our Telus upstream connection to the Internet. Colocation customers should not be affected – if the Telus Internet
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Safer Internet Day

Safer Internet Day 2015

Safer Internet Day is fast approaching! The success of this year’s edition depends on your support as we invite all of you to celebrate a better internet together. Help us spread the word by supporting our Safer Internet Day campaign on Thunderclap. On 10 February, we will spread the same message at the same time,
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Alberta Law Enforcement Response Teams’ (ALERT) Internet Child Exploitation (ICE) unit

ALERT uses International Safer Internet Day to talk about child exploitation

In 2012 alone, Alberta officials investigated more than 440 new cases of internet-related child exploitation, and laid more than 300 charges against 72 people province-wide. Alberta Law Enforcement Response Teams’ (ALERT) Internet Child Exploitation (ICE) units are using International Safer Internet Day as an opportunity to raise awareness about the issue and to remind people
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The Queen’s Diamond Jubilee Medal

The Internet Centre’s founder awarded the Queen’s Diamond Jubilee Medal

Graham Fletcher was awarded the Queen’s Diamond Jubilee Medal along with 49 other Albertans at Government House yesterday; in recognition of Graham’s contributions to his community in West Edmonton, and also for contributions in the development of communications technology and infrastructure in Alberta. From left to right: The Honorable David Xia, MLA (Mclung), Graham Fletcher,
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