About The Internet Centre
What we Do
The Internet Centre is a Full-Service, Edmonton-based, IT infrastructure company that provides Business and Residential DSL & Bonded DSL plus Fiber Internet Access services throughout Alberta, BC, & across Canada, VoIP/Hosted PBX Business-class Telephone hardware & related services, SIP Trunking, a highly secure 3,000 Sq. Ft. Co-location Data Centre and Cloud Hosting Environment (Edmonton/Calgary-owned facilities), with fully conditioned power, large capacity UPS battery backup with auto-failover to a 180 Kva diesel generator & dual/redundant 1 Gbit Fibre connections, Web Hosting & Domain Registration, and an outstanding Personalized Customer Technical Support.
In 1994, The Internet Centre became the first commercial internet service provider in Alberta. We are now celebrating more than 15 years as an Internet Service Provider, and 25 years as a company. We offer internet connections, hosting services, consultation, co-location, and many other services.
Quality of both service and support for the fellow businesses of western Canada is our focus. We don’t believe in automated telephone systems – when you call our office, you’ll be speaking to a real person. Lengthy contracts are not a requirement to sign up with us. We would much rather our customers choose to stay with us for our outstanding assistance and up-time than contractual obligation.
We strive to do the right thing in this always-changing industry of technology. Competitive pricing, knowledgeable staff, and ethical responsibility are the key ingredients in our recipe for excellence. We are locally owned, locally operated, and devoted to the healthy world of Canadian business.
How we Do it
Our key asset which separates us from the competition is our quality of customer support. We don’t use offshore call centres and script readers. Humans answer our phones. Each of our technical staff is able to analyze a problem, and either solve it on the spot or pass it to another staff member who can solve it.
Our South-Edmonton location includes a monitored, secure co-location Data Centre and Cloud Hosting Environment, with multiple upstream connections. It’s backed by fully-conditioned power supported by a UPS/generator combination.
Given the agile nature of our company, we can offer more flexible solutions, at more competitive pricing, than the mainstream providers.
In 1994, The Internet Centre became the first commercial internet service provider in Alberta, and we’re one of the few remaining independents. We have remained and thrived because of our excellent staff, quality support, and flexibility in an ever-changing environment. We are focused on helping other businesses succeed by provided services they can rely on.
Present day – The merger of Racknine with the Internet Centre
In early 2018 the expertise of RackNine merged with the Internet Centre under the Internet Centre banner. This strategic alliance was headed by Matt Meier, RackNine’s founder, and now CEO of the Internet Centre.
The combination of RackNine’s skill in all things cloud and data driven and its ability to create and tailor unique solutions for any computational business requirement blends perfectly with the core business infrastructure of the Internet Centre. It makes the company a start to finish solution for any business that critically depends on technology.