Settings  |  Troubleshooting

• account type - POP3 
• incoming mail server - pop.incentre.net
• outgoing mail server - smtp.incentre.net
• username - (your full email address)
• incoming mail port - 110
• outgoing mail port - 25

For email accounts using other domain names, like yourcompany.com or ccinet.ab.ca, the settings will vary depending on your domain.

NOTE - the info below uses yourcompany.com as an example domain.  Substitute your actual domain name (jetnet.ab.ca, business.ca, whatever it may be) wherever you see yourcompany.com below.

• account type - POP3  
• incoming mail server - pop.yourcompany.com
• outgoing mail server - smtp.yourcompany.com
• username - (your full email address)
• incoming mail port - 110
• outgoing mail port - 25

To troubleshoot, use these steps:

1. Click Tools at the top, choose Accounts in that list
2. Select the Mail tab at the top, then select your account and press Properties
3. Check your settings against the info above - they are spread out across the General, Servers and Advanced tabs in Outlook Express

In Outlook Express, you can easily build a new account to check your email address:

1. Click Tools at the top, choose Accounts in that list
2. Select the Mail tab at the top, then Add an Email account
3. Enter settings as requested by the wizard using the information above