For security reasons, please DO NOT email credit card information.
Please call us with direct debit information, or mail us a void cheque with written approval to proceed.
Account payments can be made by cheque or money order. Payment must be received within 30 days of invoice date, to avoid suspension of services.
When paying by cheque or money order, the payee is “The Internet Centre” or “Internet Centre”, and include your name, phone number, and account number.
All invoices are emailed to you, and not printed and sent by mail.
For Internet banking purposes, the payee is “The Internet Centre” or “Internet Centre”. We accept Internet banking payments at the following banks:
Alberta Treasury Branch
Bank of Montreal
TD Canada Trust
Wetaskiwin Credit Union
Unfortunately we are no longer set up with CIBC or Scotiabank as they began applying additional charges to their account holders to use this service.
* For residential accounts, payment must be credit card or direct debit.
Suspended Accounts – Email
Due to recent court decisions, it is now The Internet Centre’s policy, three (3) days after suspension of a customer’s account, to bounce email back to the sender where email is a service provided by The Internet Centre. Reconnection Fee
It is The Internet Centre’s policy to charge a $20 reconnection fee for those accounts which have been suspended for late or no payment, payable at the time of reconnection. This applies to dialup, web hosting, domain, and high speed accounts. Invoice Discrepancies
All discrepancies must be reported within 30 days of invoice issue date.
If you have any questions regarding payment options, please call The Internet Centre at (780) 450-6787 or Toll-free 1-888-450-6787.